limau77 Official Policy Documents
At limau77, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document clearly explains how we collect, use, store and protect your personal data while you use our platform.
Our clear commitment on how your personal data is handled on the limau77 platform
Every piece of data you send to limau77's servers — from login credentials to transaction details — is protected with 256-bit SSL encryption, the same standard used by Malaysia's major banks such as Maybank and CIMB.
Bank-Level SecurityLimau77 has never and will never sell, rent, or use your personal data for third-party advertising purposes without your consent. Your data belongs to you — we are simply its responsible custodians.
No Data SalesWe only collect data that is genuinely necessary to provide our services to you — no excess data is collected simply on the basis that it might be useful in the future. The principle of data minimisation is at the core of limau77's privacy policy.
Minimum DataWe clearly inform you of the purpose for which each type of data is used — before you provide it, not after. No data will be used for unstated purposes without prior notice and your consent.
100% TransparentYou may request access to, correction of, or deletion of your personal data from limau77 at any time. The process is straightforward, prompt, and requires no complex justification — we fully respect your rights.
User ControlsLimau77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We take these legal obligations seriously and invest in systems that ensure ongoing compliance.
Malaysia PDPAThis Privacy Policy describes the personal data handling practices of limau77 for all users who register, log in, or use any of the services provided on our platform. By using limau77's services, you agree to the collection and use of data as described in this document. Please read it carefully — it is written in plain language, not confusing legal jargon.
Limau77 collects your personal data through several channels — during account registration, during platform use, during financial transactions, and through your communications with our support team. Below is a full list of the types of data we collect:
| Data Type | Example | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identity card number | Registration |
| Contact Data | Malaysian phone number, email address, residential address | Registration |
| Financial Data | Bank account numbers, e-wallet account holder names (TNG, GrabPay, Boost) | Transactions |
| Gaming Data | Betting history, win/loss records, games played, session duration | Auto |
| Technical Data | IP address, browser type, operating system, device type, access logs | Auto |
| Communication Data | Live chat transcripts, support emails, complaint records | Interactions |
| KYC Verification Data | MyKad copy, bank statements, proof of address | Request |
Limau77 does not collect sensitive data such as your medical information, religious beliefs or political views. We only collect data that is necessary to operate a safe, fair and compliant online casino platform.
In some situations, we may receive data about you from third parties such as identity verification providers or payment processors. This data is used solely to secure your transactions and verify your identity.
Every piece of data we collect serves a defined purpose. limau77 uses your personal data for the following purposes only:
Limau77 does not use your data for third-party advertising, sale to other companies, or any purpose not stated above without your explicit prior consent. If you receive promotions from limau77, it is because you agreed to this during registration — and you can opt out at any time through your account settings.
Limau77 does not sell or commercialise your personal data to any third party. However, in the course of operating the platform, there are certain situations where we need to share some of your data with trusted parties:
All third parties that receive data from limau77 are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes stated in those agreements — no unauthorised or incidental use is allowed. limau77 remains fully accountable over how your data is handled, even when it is shared with third parties.
Limau77 invests seriously in security infrastructure to ensure your personal data is always protected. Here are the specific security measures we have in place:
All data transmitted between your browser or app and limau77's servers is encrypted using TLS 1.3 with 256-bit encryption keys. This means that even if someone were to intercept your connection, they would be unable to read its contents.
Sensitive data such as passwords and financial information is stored in encrypted form on limau77's servers using strong encryption algorithms. Your password is stored as a hash that cannot be decrypted.
Limau77 offers two-factor authentication sent to your Malaysian phone number. With 2FA enabled, even if someone knows your password, they cannot log in without physical access to your phone.
Limau77's cybersecurity team continuously monitors platform activity to detect any unauthorised access attempts, suspicious behaviour, or potential security breaches in real time.
Limau77 player funds are held in accounts separate from the company's operational accounts. This ensures your money is never used for business operations and remains fully withdrawable at all times.
While we implement the strictest security measures, no system is 100% immune to all threats. In the rare event of a data breach that affects your rights, limau77 will notify you via your registered email within 72 hours of detecting the incident.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the international privacy principles we adhere to, you have the following rights regarding your personal data at limau77:
You may request a copy of all personal data we hold about you. limau77 will provide a full report within 14 working days from the date of the request.
If any of your data is inaccurate or out of date, you have the right to request a correction. We will update your records within 7 business days.
You may request the deletion of your personal data upon account closure, subject to legal retention requirements that oblige us to keep certain records.
You may object to the processing of your data for direct marketing purposes at any time. We will stop all marketing communications within 5 business days.
You may request your data in a machine-readable format (such as JSON or CSV) for transfer to another platform should you wish to do so.
In certain situations, you may request that limau77 restrict the way your data is processed while a dispute is being resolved or your request is under review.
To exercise any of the above rights, send your request to support@limau77.xyz with the subject line "Data Privacy Request" along with your full name and limau77 account number for identity verification. We are committed to responding to all privacy-related requests within 14 business days.
Limau77 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a personalised experience. Here are the types of cookies we use:
You can manage your cookie settings through your web browser or app. Disabling optional cookies will not affect the core functionality of the limau77 platform, but may reduce certain convenience features such as saved preference reminders.
Limau77 has appointed a Data Protection Officer (DPO) responsible for ensuring that all data handling practices comply with this Privacy Policy and applicable laws. If you have any questions, concerns or complaints regarding your data privacy, you may contact us at:
Support@limau77.xyz
Subject: "Data Privacy Request"
Response within 14 working days
For general privacy enquiries requiring a prompt response. Available 24/7 in Bahasa Malaysia with a response time of under 5 minutes.
Limau77 reserves the right to amend this Privacy Policy at any time to reflect changes in our data handling practices, legal requirements, or improvements to our services. Any amendments will be published on this page with a clearly indicated update date.
If there are material changes to the way we handle your personal data — for example, if we begin sharing data with a new category of third parties or use data for purposes not previously stated — we will notify you via email to your registered address at least 14 days before those changes take effect.
Continued use of the limau77 platform after the effective date of any amendment constitutes acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data before those changes take effect.
Limau77 does not retain your data longer than necessary. Retention periods vary according to the type of data and applicable legal requirements:
Once the retention period expires, your data will be permanently deleted or anonymised from limau77's systems.
In the course of operating the limau77 platform, your data may be processed on servers located outside Malaysia — particularly in connection with game software providers and the cloud computing infrastructure we use. All such data transfers are, however, protected by:
Limau77 does not transfer data to countries without adequate data protection safeguards without additional protective measures in place. You may request a list of countries where your data may be processed by contacting our privacy officer at support@limau77.xyz.
We all know that feeling — signing up on a new platform, having to enter your name, phone number, email, and sometimes banking details, all while thinking: "What are they actually doing with all this data?" At limau77, that's a fair question, and we respect you for asking it.
The short answer: we use your data for one primary purpose — to deliver the best, safest and smoothest online casino experience in Malaysia. When you register, we need your name to verify your account. We need your phone number for OTP verification and security. We need your bank or e-wallet details to process deposits and withdrawals in MYR. All of this is functionally necessary data — not data collected simply to be sold or exploited.
One concern that frequently comes up for players is the security of their financial information. This is a completely valid concern, especially when making deposits via Touch 'n Go eWallet, GrabPay, or FPX banking. What you need to know is that limau77 never stores your full bank account number or credit/debit card details in our systems as plain text. All financial data is encrypted to the same security standard used by banking institutions — this is not a marketing claim, but a technical requirement we adhere to without compromise.
If you play slots, live baccarat, or any other game on limau77, you may wonder about your game history — whether it's stored, for how long, and who can view it. The answer: your game records are kept for 2 years and are accessible only to you, our approved support team for dispute resolution, and independent auditors who verify game fairness. Live Casino recordings are retained for just 30 days — this is a protection for you, not for us, so that if any dispute arises over a game outcome, the evidence is there to refer back to.
Limau77 also wants to be upfront about how cookies are used. When you access our platform from your Android or iPhone, session cookies keep you logged in so you don't have to re-enter your password each time you return. Preference cookies store your chosen language, display settings, and similar details. Analytics cookies — which you can disable if you prefer — help us understand aggregate usage patterns to improve the platform. No cookies on limau77 are used to track you across other websites or build an advertising profile about you.
Your right to access, correct, or delete your data is not just an empty promise in this document — it is a process with clearly defined procedures. If you would like to know what data we hold about you, send an email to support@limau77.xyz and we will provide a full report within 14 days. If any data is inaccurate, we will correct it. If you close your account and wish to have your data deleted, we will do so — subject to any unavoidable legal retention requirements.
Finally, we want to remind you that privacy is a shared responsibility. On limau77's part, we are committed to protecting your data by every means available. On your part, make sure your limau77 account password is unique and strong — do not reuse the same password for your email or banking accounts. Enable two-factor authentication. Never share your login credentials with anyone. And if you suspect any unauthorised activity on your account, contact the limau77 support team immediately — we are available 24 hours a day, 7 days a week in Bahasa Malaysia.
Read other important policy documents relevant to your experience at limau77
Your Data Is Safe with Us
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